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Linkedin Improve Your ITIL Skills FCO
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/0. Introduction/1. Welcome.mp47.12MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/0. Introduction/2. What you should know.mp41.12MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/1. Services and service nagement.mp43.98MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/2. The service lifecycle.mp44.31MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/3. Service nagement terminology, principles, and models.mp44.39MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/4. Service nagement processes and functions.mp42.05MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/5. Service nagement roles.mp41.05MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/1. ITIL Foundation Concepts/6. Service nagement technology and architecture.mp41.59MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service nagement Technology and Architecture/1. Service management technology and architecture.mp41.08MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service nagement Technology and Architecture/2. Scope of automation.mp41.38MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service nagement Technology and Architecture/3. Tooling.mp41.81MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service nagement Technology and Architecture/4. Reduce variation by simplification and automation.mp41.81MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service nagement Technology and Architecture/5. Service analytics.mp41.44MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/10. Apply Service nagement Technology and Architecture/6. Event management techniques.mp41.62MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/1. Applying ITIL doesn't he to be this way.mp44.22MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/10. Lower transaction costs.mp43.89MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/11. Reflect and act as individuals, teams, and organizations.mp45.77MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/12. Now that we've covered our approach, let's start applying.mp41.62MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/2. The Seven Ways Service nagement applications.mp43.27MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/3. The Seven Ways A service nagement manifesto.mp48.90MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/4. Enact and enable outcomes.mp412.88MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/5. Enlighten and empower people.mp44.91MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/6. Lower barriers, increase enablers.mp42.60MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/7. Improve moments of truth.mp45.01MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/8. Bringing the first four ways together.mp41.38MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/9. Root out variation and dependency.mp47.27MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/1. Services and service nagement.mp44.01MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/2. Service nagement lifecycle.mp42.11MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/3. Service nagement terminology.mp41.75MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/4. Service nagement processes.mp41.98MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/5. Service nagement functions.mp42.11MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/6. Service nagement roles.mp41.93MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/3. Apply Real-World Examples/7. Service nagement technology and architecture.mp42.45MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/1. Services and stakeholders.mp42.64MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/10. Service management capabilities.mp42.16MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/11. Service portfolio.mp41.88MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/12. Service catalog.mp41.81MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/13. Utility and warranty = Value.mp41.96MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/14. Variation, dependencies, and service degradation.mp41.40MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/15. SLAs, OLAs, and UCs.mp42.72MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/2. Services and business services.mp41.46MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/3. Value perception and stakeholder relations.mp41.99MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/4. Hiding the specifics of costs and risks.mp42.84MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/5. Internal and external services, customers, and users.mp42.58MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/6. Core, enabling, option, and enhancing services.mp41.54MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/7. Service assets.mp41.59MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/8. Service parts.mp42.00MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/4. Apply Services and Service nagement/9. Service features, qualities, and telemetry.mp42.32MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service nagement Lifecycle Concepts/1. Service strategy.mp42.36MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service nagement Lifecycle Concepts/2. Service design.mp41.83MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service nagement Lifecycle Concepts/3. Service transition.mp42.06MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service nagement Lifecycle Concepts/4. Service operation.mp41.97MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/5. Apply Service nagement Lifecycle Concepts/5. Continual service improvement (CSI).mp41.76MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/1. Why shared terminology is important.mp42.66MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/10. Five aspects of service design.mp41.70MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/11. CSI approach.mp41.47MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/12. CSFs and KPIs.mp41.77MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/13. Baselines.mp41.34MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/14. Technology, process, and service metrics.mp41.78MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/2. Service management terminology, key ,models.mp43.50MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/3. Overall and next-level-down understanding.mp42.58MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/4. A hunting we shall go.mp41.80MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/5. Do something with it.mp41.72MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/6. Where does it hurt.mp41.57MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/7. Key principles and models.mp41.34MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/8. Value creation through services.mp41.85MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/6. Apply Service nagement Terminology & Key Principles & Models/9. People, process, products, and partners.mp43.28MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/1. Service nagement processes.mp4580.73KB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/2. Service strategy.mp41.21MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/3. Service design.mp41.31MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/4. Service transition.mp41.19MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/5. Service operation.mp42.08MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/7. Apply ITIL Foundation Processes/6. CSI approach.mp42.04MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/1. Service desk, application, technology, and IT operations nagement.mp42.51MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/2. Service desk.mp41.51MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/3. Technical nagement.mp41.62MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/4. IT operations nagement.mp41.90MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/8. Apply ITIL Foundation Functions/5. Application nagement.mp41.70MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/1. Service nagement roles.mp43.50MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/2. Process owner and process nager.mp41.82MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/3. Service owner.mp41.05MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/4. RACI Responsible and accountable.mp41.92MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/9. Apply ITIL Roles/5. RACI Consulted and informed.mp41.86MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/Conclusion/1. Next steps.mp45.09MB
  • MP401 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/Conclusion/2. Additional resources.mp417.94MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/0. Putting ITIL® Into Practice Problem Management Techniques/1. Welcome (course overview).mp438.82MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/0. Putting ITIL® Into Practice Problem Management Techniques/2. Structure of the course.mp49.01MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/1. Brainstorming/1. What is it.mp41.33MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/1. Brainstorming/2. Why use it.mp43.74MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/1. Brainstorming/3. Where to use it.mp45.66MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/1. Brainstorming/4. How to do it Steps.mp46.21MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/1. Brainstorming/5. How to do it Example.mp46.26MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/1. Brainstorming/6. Do it.mp41.48MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/1. Brainstorming/7. Review it.mp46.46MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/2. Ishikawa Diagram/1. What is it.mp44.18MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/2. Ishikawa Diagram/2. Why use it.mp45.47MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/2. Ishikawa Diagram/3. Where to use it.mp45.98MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/2. Ishikawa Diagram/4. How to do it Steps.mp47.46MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/2. Ishikawa Diagram/5. How to do it Example.mp44.74MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/2. Ishikawa Diagram/6. Do it.mp41.80MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/2. Ishikawa Diagram/7. Review it.mp45.15MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/3. Kepner-Tregoe Root Cause Analysis/1. What is it.mp42.19MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/3. Kepner-Tregoe Root Cause Analysis/2. Why use it.mp44.01MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/3. Kepner-Tregoe Root Cause Analysis/3. Where to use it.mp44.65MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/3. Kepner-Tregoe Root Cause Analysis/4. How to do it Steps.mp44.40MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/3. Kepner-Tregoe Root Cause Analysis/5. How to do it Example.mp46.40MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/3. Kepner-Tregoe Root Cause Analysis/6. Do it.mp41.23MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/3. Kepner-Tregoe Root Cause Analysis/7. Review it.mp45.12MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/4. Fault Tree Analysis/1. What is it.mp47.39MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/4. Fault Tree Analysis/2. Why use it.mp44.27MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/4. Fault Tree Analysis/3. Where to use it.mp43.89MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/4. Fault Tree Analysis/4. How to do it Steps.mp48.66MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/4. Fault Tree Analysis/5. How to do it Example.mp45.81MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/4. Fault Tree Analysis/6. Do it.mp41.49MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/4. Fault Tree Analysis/7. Review it.mp44.98MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/5. Component Failure Impact Analysis/1. What is it.mp411.60MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/5. Component Failure Impact Analysis/2. Why use it.mp44.48MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/5. Component Failure Impact Analysis/3. Where to use it.mp44.28MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/5. Component Failure Impact Analysis/4. How to do it Steps.mp46.11MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/5. Component Failure Impact Analysis/5. How to do it Example.mp44.62MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/5. Component Failure Impact Analysis/6. Do it.mp41.51MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/5. Component Failure Impact Analysis/7. Review it.mp45.13MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/6. Service Outage Analysis/1. What is it.mp41015.33KB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/6. Service Outage Analysis/2. Why use it.mp42.54MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/6. Service Outage Analysis/3. Where to use it.mp45.01MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/6. Service Outage Analysis/4. How to do it Steps.mp410.43MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/6. Service Outage Analysis/5. How to do it Example.mp49.69MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/6. Service Outage Analysis/6. Do it.mp41.86MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/6. Service Outage Analysis/7. Review it.mp45.89MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/7. Post-Implementation and Major Problem Review/1. What is it.mp43.49MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/7. Post-Implementation and Major Problem Review/2. Why use it.mp46.14MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/7. Post-Implementation and Major Problem Review/3. Where to use it.mp41.73MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/7. Post-Implementation and Major Problem Review/4. How to do it Steps.mp49.66MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/7. Post-Implementation and Major Problem Review/5. How to do it Example.mp412.38MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/7. Post-Implementation and Major Problem Review/6. Do it.mp41.77MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/7. Post-Implementation and Major Problem Review/7. Review it.mp48.38MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/8. Next Steps/1. Recap.mp48.20MB
  • MP402 - Putting ITIL® into Practice Problem nagement Techniques/8. Next Steps/2. Where to go.mp417.26MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/0. Welcome/1. Welcome.mp46.14MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/0. Welcome/2. What you should know.mp4952.01KB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/1. Introduction to DevOps for ITIL®-Driven Shops/1. The traditional enterprise IT shop and the .. with digitalization.mp416.55MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/1. Introduction to DevOps for ITIL®-Driven Shops/2. DevOps, enterprise DevOps, ITIL®-driven .. challenges.mp48.04MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/1. Introduction to DevOps for ITIL®-Driven Shops/3. What DevOps and enterprise DevOps he ..how they differ.mp415.51MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/2. DevOps and Enterprise IT Challenges/1. Enterprise-level change control and release gates.mp411.94MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/2. DevOps and Enterprise IT Challenges/2. Legacy, regulated, and nonautoted environments.mp410.37MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/2. DevOps and Enterprise IT Challenges/3. Disparate, siloed teams.mp49.63MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/2. DevOps and Enterprise IT Challenges/4. ssive scale.mp49.06MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/1. Values.mp410.89MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/2. Principles.mp47.65MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/3. Methods.mp417.25MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/4. Practices.mp424.85MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/5. Tools.mp44.05MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/1. Services and service nagement.mp45.75MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/10. Roles.mp410.16MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/11. Technology and architecture.mp412.45MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/2. The service life cycle.mp412.77MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/3. Terminology and key principles and models.mp48.67MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/4. Strategy processes.mp414.28MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/5. Design processes.mp416.31MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/6. Transition processes.mp420.59MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/7. Operations processes.mp47.81MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/8. CSI processes.mp42.32MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/9. Functions.mp412.47MB
  • MP403 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/Conclusion/1. Next steps.mp44.96MB
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